Dog Hotel

Dog Hotel

  • The rooms are bright and airy with brand new Altro flooring which is durable, slip resistant and hygienic
  • Each dog occupies over-sized centrally heated accommodation of the highest standard which is made of glass and UPVC with separate sleeping quarters
  • There are extra-large rooms available for family groups so dogs that live together need not be separated
  • We purposely do not have external runs attached to the rooms to ensure they remain warm and dry
  • Each guest has access to the outside area at least six times a day, with playtime lasting a minimum of 20 minutes, in one of our secure exercise areas to give them plenty of stimulation, cuddles and fresh country air to give them a good nights rest
  • Each individual room has its own Ring Camera so we can monitor them 24 hours a day to ensure their safety and happiness
  • Someone is on site 24/7 and the building is fitted with anti snap locks on all doors, an alarm system on doors and windows and smoke detectors which are connected to the house and our phones should an alarm go off out of hours
  • Guests are treated to a complimentary hot shower (in our top of the range facility), towel dry and brush, before their return home, to ensure they’re smelling lovely, for that fresh from the spa feeling!
  • We offer a range of shampoos (to suit your dogs skin type) however, please feel free to bring your own from home if you prefer

Please use the online booking facility to reserve a room

Luxury VIP Suites

  • We have 5 VIP Suites available
  • The VIP Suites have been designed to look and feel like a living room and as such your dog will have its own sofa and television
  • The suites have heating, smoke detector, are insulated and monitored by CCTV
  • Your dog will be exercised individually and will not mix with any other dogs during their stay unless we have your consent to do so
  • Flexible drop off and pick up times
  • These get booked up quite far in advance and are allocated on a first come first served basis

Please use the online booking facility to reserve a room

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Our Exercise Areas

  • Sensory garden – a paradise designed for our guests. With wind chimes, windmills, ball pool, wooden logs, lavender plants and so much more it’s the perfect place for dogs to explore, sniff and relax. It’s packed with snuffle and licky mats, brain games and hidden treats, encouraging natural instincts and mental stimulation. It’s a true chill out zone where dogs can use all their senses and just enjoy being a dog!
  • The Triangle – is our all weather play area with rubber matting to ensure our guests can play all year round without getting muddy paws. The 2 metre fence provides a safe and secure environment, while our agility equipment keeps tails wagging with lots of fun and exercise
  • Astro Turf play area – the perfect spot for allergy sensitive dogs. The pollen free turf keeps sneezes away and offers a soft, fun space to run and play. With climbing equipment, lots of toys to chase and fetch the dogs can have endless hours of tail wagging fun
  • Small play area – designed especially with our smaller guests in mind! From a fun-filled ball pool to a refreshing mini paddling pool, plus tunnels to explore and climbing equipment for a little adventure – there’s something for every little personality

Medication protocol

If your dog is coming to stay with us and requires any form of medication, please read the following carefully:

Medication must be provided in a clearly labelled pill box, similar to the example shown.

While we are happy to administer medication at no additional charge, both during and outside normal working hours, it must be clearly organised and labelled.

During peak periods, we may be caring for multiple dogs on medication at the same time. A labelled pill box is essential to ensure the correct medication, correct dosage, and correct timing for each dog.

There are strict rules we must follow when administering medication:

  • Paperwork must be completed every time medication is given
  • Dogs must be monitored for any adverse reactions
  • We must know the condition being treated
  • We must see the original medication packaging/container, including vet details, to verify dosage instructions

If your dog is on ANY medication, you must inform us at the time of booking or as soon as medication is prescribed.

We also need to be confident that medication can be administered without causing undue stress to your dog or risk to our staff. If we feel this is not possible, we reserve the right to decline the booking.

Our prices

Prices are per day and inclusive of pick up and drop off days

Dog Hotel – 18 rooms available, £35 a day for one dog, for two dogs sharing its £50 a day, for three dogs sharing its £65 a day and for four dogs sharing its £80 a day

Please note with effect from 1 January 2027 our prices will be as follows;

  • 1 dog: £40 a day
  • 2 dogs sharing: £55 a day
  • 3 dogs sharing: £70 a day
  • 4 dogs sharing: £85 a day

VIP Suites (guests have their own sofa & tv) – 3 large rooms available, £60 a day for one dog, for two dogs sharing its £90 a day, or for three dogs sharing its £110 a day

VIP Mini (guests have their own sofa & tv) – 2 smaller rooms available, £45 a day for one dog, for two dogs sharing its £70 a day, or for three dogs sharing its £90 a day

Doggy Day Care – available 7 days a week, £25 for an 8-hour period between 0700 – 1800.  Out of hours available by special request and at our discretion 

Wedding Chaperone Service – price dependant on package chosen

Ultrasonic Teeth Cleaning – £25 per visit (30-45 minute appointment) for comprehensive ultrasonic cleaning including oral examination and plaque/tartar removal. Ongoing maintenance required every 6-8 weeks

Dog Taxi service  – £20 within a 4 mile radius from BL2 4JQ (a lift to the vets, groomers, pick up and drop offs etc) and 45p a mile thereafter

  • All dogs sharing a room MUST be from the same household – this is a strict licence requirement
  • All new dogs MUST first have an initial overnight trial stay at a cost of £70 – this is a strict licence requirement

What’s included?

  • 6 onsite exercise (and with owners consent group socialisation) sessions (8am toilet opportunity before breakfast;  9:30-11:30am playtime lasting at least 20 mins; 11:30-1pm one to one enrichment activities / brain games;  1:30-4pm playtime lasting at least 20 mins; 5-6pm toilet opportunity after evening meal; 8:30-10pm toilet opportunity before bed and lights out)
  • Individual feeding routine as you do at home
  • Medication, health supplements such as oils and joint care tablets administered if required
  • All rooms centrally heated with air-con for the summer months and CCTV
  • Plastic beds with vet bedding
  • Vet on call 24/7
  • All members of the team qualified in Animal Management or Canine Care and Canine First Aid trained
  • Fully insured (pre-existing conditions excluded)
  • A free shower and brush before home time     

What’s not included?

  • Food – please portion up and label (or provide a measuring scoop)
  • Treats

Minimum stay & Bank Holidays

  • Please note we operate a minimum stay period of 5 days during peak periods (i.e. school holidays)
  • All Bank Holidays including Good Friday will attract a supplement of £10 per day per dog
  • Closed days will be charged double. These are Christmas Day, Boxing Day, New Years Eve & New Years Day