Our Facilities & Pricing

Our facilities

  • We provide a homely relaxing environment, from the moment your 4-legged family member steps into the reception area and throughout the entirety of their stay. We strive to give all our guests the best holiday possible
  • We have four exercise areas, shower and grooming room and a vet on-call 24 hours a day
  • The exercise areas are fully fenced and secure, including grass, astro and patio. We strive to be as allergy friendly as possible, which is why we have a pet friendly astroturf area to ensure those dogs with grass allergies still get the exercise they need without worrying about potential flareups
  • All dogs receive the benefit of 1:1 care and attention
  • With a staff ratio of 1 person to a maximum of 8 dogs, this gives us more than enough time to exercise each dog individually (with the option of group exercise)
  • Any special dietary requirements are discussed and agreed with owners and our facilities include fridges and freezers to accommodate for raw diets

Our prices

Prices are per day and inclusive of pick up and drop off days

Dog Hotel – 18 rooms available, £35 a day for one dog, for two dogs sharing its £50 a day, for three dogs sharing its £65 a day and for four dogs sharing its £80 a day

Please note with effect from 1 January 2027 our prices will be as follows;

  • 1 dog: £40 a day
  • 2 dogs sharing: £55 a day
  • 3 dogs sharing: £70 a day
  • 4 dogs sharing: £85 a day

VIP Suites (guests have their own sofa & tv) – 3 large rooms available, £60 a day for one dog, for two dogs sharing its £90 a day, or for three dogs sharing its £110 a day

VIP Mini (guests have their own sofa & tv) – 2 smaller rooms available, £45 a day for one dog, for two dogs sharing its £70 a day, or for three dogs sharing its £90 a day

Doggy Day Care – available 7 days a week, £25 for an 8-hour period between 0700 – 1800.  Out of hours available by special request and at our discretion 

Wedding Chaperone Service – price dependant on package chosen

Ultrasonic Teeth Cleaning – £25 per visit (30-45 minute appointment) for comprehensive ultrasonic cleaning including oral examination and plaque/tartar removal. Ongoing maintenance required every 6-8 weeks

Dog Taxi service  – £20 within a 4 mile radius from BL2 4JQ (a lift to the vets, groomers, pick up and drop offs etc) and 45p a mile thereafter

  • All dogs sharing a room MUST be from the same household – this is a strict licence requirement
  • All new dogs MUST first have an initial overnight trial stay at a cost of £70 – this is a strict licence requirement

What’s included?

  • 6 onsite exercise (and with owners consent group socialisation) sessions (8am toilet opportunity before breakfast;  9:30-11:30am playtime lasting at least 20 mins; 11:30-1pm one to one enrichment activities / brain games;  1:30-4pm playtime lasting at least 20 mins; 5-6pm toilet opportunity after evening meal; 8:30-10pm toilet opportunity before bed and lights out)
  • Individual feeding routine as you do at home
  • Medication, health supplements such as oils and joint care tablets administered if required
  • All rooms centrally heated with air-con for the summer months and CCTV
  • Plastic beds with vet bedding
  • Vet on call 24/7
  • All members of the team qualified in Animal Management or Canine Care and Canine First Aid trained
  • Fully insured (pre-existing conditions excluded)
  • A free shower and brush before home time     

What’s not included?

  • Food – please portion up and label (or provide a measuring scoop)
  • Treats

Minimum stay & Bank Holidays

  • Please note we operate a minimum stay period of 5 days during peak periods (i.e. school holidays)
  • All Bank Holidays including Good Friday will attract a supplement of £10 per day per dog
  • Closed days will be charged double. These are Christmas Day, Boxing Day, New Years Eve & New Years Day