Poppy’s Wagging Wood T&Cs

Terms & Conditions of Use

Thank you for choosing our secure private dog exercise area.

The area has been created to provide dogs and their owners with a safe, secure and enjoyable space to exercise, play and have fun away from the distractions of public dog-walking areas.

The safety and wellbeing of every dog, their owners and our other visitors is our priority. By making a booking and using the space, you agree to follow these Terms & Conditions.

1. Booking & Session Times

The secure area is available to book in 25-minute and 55-minute sessions.

Your booking time includes entering, using and leaving the space.

Please allow sufficient time to arrive, get your dog ready and leave the area within your allocated session.

The final 5 minutes of your session should be used to put your dog(s) back on their lead, collect toys and belongings and vacate the space.

No booked session will be extended because of a late arrival.

Please ensure your dog(s) and belongings are back in your vehicle before the next booking arrives.

We ask all users to respect their allocated time so that the next customer can enter safely and without unnecessary contact between dogs.

2. Arrival

Because some of our visitors may have nervous, reactive or unsociable dogs, please do not allow dogs to mix during changeover.

When you arrive, keep your dog(s) safely inside your vehicle until the previous user has returned their dog(s) to their vehicle and has safely left the area.

Keep your dog(s) on a lead at all times until you are safely inside the secure area.

Do not allow your dog(s) to run around outside the area or approach another dog or vehicle.

Do not enter the secure area if another user is still inside.

Wait until the previous user has completely vacated the space before entering.

Please be considerate of other dogs who may not be comfortable meeting unfamiliar dogs.

3. Entering & Leaving

The area is securely enclosed, but it is essential that every user takes care when entering and leaving.

All dogs must remain on a lead when entering and leaving the space.

Ensure the gate is securely closed and locked behind you.

Never leave the gate open for the next user.

Before opening the gate to leave, put all dogs back securely on their leads.

Check that all dogs are safely under control before opening the gate.

Do not allow dogs to rush through open gates.

Do not climb on or over the fencing.

Do not climb on shelters or other structures.

The space is enclosed by approximately 1.2-metre-high fencing. We regularly inspect and maintain the area and fencing, but no fencing can be guaranteed to be completely escape-proof. Owners remain responsible for ensuring their dogs are safely controlled at all times.

4. Supervision

Owners and handlers must remain with their dogs at all times.

Dogs must never be left unattended in the area.

You are responsible for your dog(s), their behaviour and their safety throughout your booking.

Please supervise your dog(s) closely, particularly around fencing, gates, play equipment and other structures.

All dogs are unpredictable and owners should take appropriate precautions based on their individual dog’s behaviour, age, health, temperament and abilities.

Children accompanying you must be supervised by an adult at all times.

Children must not climb on or play on the agility equipment.

5. Using the Area Responsibly

Please leave the space exactly as you would wish to find it.

Clean up after your dog(s).

Dog bins are provided inside the secure area.

All dog waste must be collected and placed in the appropriate bins before you leave.

We regularly inspect the area for dog waste.

Anyone found repeatedly failing to clean up after their dog may have future bookings refused.

Take all other litter home with you.

Do not leave toys, treats, food, packaging or other belongings in the space or surrounding areas.

Do not groom your dogs on-site.

Do not smoke or consume alcohol on-site.

Do not allow your dog(s) to dig apart from in the sand pit.

If you discover a hole or damage to the ground, please let us know immediately.

6. Water

Please bring your own water and a suitable water bowl as this is not provided.

Do not leave bowls or other personal items behind.

7. Longline

For those dogs who are having such a wonderful time that they don’t want to leave, we have provided a longline near the gate.

The longline is available for customers to use responsibly.

Please supervise your dog while using it.

Please return it to its designated position next to the gate after use.

Ensure it is neatly wrapped and ready for the next customer.

8. Lighting & Evening Use

The secure area has artificial lighting so can be used after sunset to allow owners who work during the day to exercise their dogs.

If using the space during low-light conditions, we strongly recommend bringing:

• A light-up collar or harness for your dog
• Appropriate clothing and footwear

Owners are responsible for deciding whether conditions are suitable and safe for themselves and their dogs.

9. Agility & Play Equipment

Our agility and play equipment is provided for dogs only.

Owners use the equipment entirely at their own discretion and risk.

Do not climb, sit or stand on the agility equipment.

Children must not play on the equipment.

Do not pick your dog up and place them onto equipment.

Never force your dog to use any piece of equipment.

Do not use equipment if it is wet, slippery or otherwise appears unsafe.

Consider your dog’s age, size, fitness, confidence and physical ability before allowing them to use the equipment.

If you have any concerns about whether your dog is physically fit enough to use the equipment, seek advice from your vet first.

Dogs should always be allowed to choose whether they want to participate.

10. Health & Vaccinations

To help protect all dogs using our facilities:

Dogs must be appropriately vaccinated and up to date with their vaccinations.

Dogs should be regularly treated for fleas, ticks and worms.

If your dog has been unwell within the previous 48 hours, please do not bring them to the area.

This includes vomiting, diarrhoea, unexplained coughing, infectious illness or other symptoms that could potentially be passed to another dog.

Please cancel or rearrange your booking if your dog is showing signs of illness.

Please do not bring a dog to the area if you believe they may have an infectious condition.

We reserve the right to refuse access where we reasonably believe a dog may pose a health risk to other users or dogs.

11. XL Bully / Breed-Specific Requirements

We are pleased that XL Bullies can use our private exercise area, subject to the requirements of current legislation.

XL Bullies must meet all applicable legal requirements and before booking, owners of XL Bullies must contact us and provide the required documentation.

The following requirements apply:

• The dog must be registered on the Index of Exempted Dogs (IED) where legally required.
• A copy of the dog’s Certificate of Exemption / relevant documentation must be available to us in the event of a claim.
• The dog must have the required public liability insurance, and evidence must be provided to us if required in connection with a claim.
• The dog must be neutered in accordance with applicable Government requirements.
• The dog must be microchipped.
• The area is private property and has no public access passing through it.
• The area is securely fenced to prevent escape.
• The dog must be on a lead and wearing a muzzle until the secure gate is closed when entering.
• Before opening the gate to leave, the dog must again be on a lead and wearing a muzzle.
• Once safely inside the secure area, the lead and muzzle may be removed where permitted by law and insurance requirements.
• Dogs from the same household may use the area together, subject to the required handler ratio and applicable legal/insurance requirements.
• Where dogs from different households are present, the XL Bully must remain muzzled and on a lead with a 1:1 handler.

Requirements may change if legislation or insurance requirements change.

Please contact us before booking if you have an XL Bully or another dog affected by breed-specific legislation so that we can confirm the current requirements.

12. Dog Walkers & Trainers

Professional dog walkers and trainers are welcome to use the area with their clients, subject to these Terms & Conditions.

Dog walkers and trainers must have their own appropriate public liability insurance in place.

They remain responsible for their clients and the dogs in their care.

Evidence of insurance may be requested.

Any professional using the area must comply with all applicable laws and professional requirements.

Aversive training methods are not permitted.

We do not permit methods involving intimidation, pain, fear or unnecessary force.

Our space is intended to be a positive, safe and welfare-focused environment for dogs.

13. Parking

Parking is limited, so please use the designated parking spaces only.

Dogs should remain in vehicles during changeover until the previous user has safely returned their dogs to their vehicle.

All vehicles are parked entirely at the owner’s risk.

We do not accept responsibility for theft, damage, accidents or loss involving vehicles or personal belongings, except where liability cannot lawfully be excluded.

14. Cancellations & Rescheduling

We understand that plans and weather can change. However, our cancellation policy applies to all bookings.

We require at least 24 hours’ notice to cancel a booking.

Bookings cancelled within 24 hours of the booking time are non-refundable.

Rescheduling requests made within 24 hours of the booking time will not be actioned.

Weather does not automatically qualify for a refund.

Although we happily exercise our own dogs in most weather conditions, we appreciate that some owners may prefer not to use the area when it is raining.

Please monitor the weather forecast in advance and make cancellation decisions accordingly.

Where we agree to transfer a cancelled session to another date, the replacement session must be used within six months of the original booking date.

After six months, the transferred session will expire and no further transfer, rescheduling or refund will be available.

Where we need to close the area due to circumstances outside our reasonable control, we will contact affected customers and offer an appropriate alternative where possible.

15. Damage

The area and its equipment are maintained for the enjoyment and safety of our customers.

Please report any damage you discover or cause during your session as soon as possible.

Customers may be responsible for the reasonable cost of repairing or replacing property damaged through their negligence, misuse or deliberate actions.

This includes damage to:

• Fencing
• Gates
• Agility equipment
• Shelters
• Fixtures and fittings
• Other Farm Cottage Boarding property

16. Dogs Boarding at Farm Cottage Boarding

Where a session is booked for a dog currently staying at Farm Cottage Boarding, the dog’s owner remains responsible for authorising the use of the area and for agreeing that their dog is suitable to use the facilities.

Whilst our team will take reasonable care when supervising dogs, animals are unpredictable and exercise carries inherent risks.

We cannot guarantee that injury, illness, escape or other incidents will never occur.

17. Liability & Risk

Use of the secure area, shelters and play equipment is at the user’s own risk.

Dog owners and handlers are responsible for:

• Their own safety
• The safety and behaviour of their dog(s)
• Assessing whether their dog is physically and mentally suitable to use the area and equipment
• Supervising their dog(s) at all times
• Following these Terms & Conditions
• Taking reasonable steps to prevent injury, escape or damage

We strongly recommend that dog owners maintain appropriate pet insurance and public liability cover.

To the fullest extent permitted by law, Farm Cottage Boarding will not be responsible for loss, damage, injury or other consequences arising from the use of the area where such liability can lawfully be excluded.

Nothing in these Terms & Conditions excludes or limits any liability which cannot legally be excluded or limited under applicable law.

18. Location

Our secure exercise area can be located by putting Farm Cottage Boarding into Google Maps. DO NOT FOLLOW SAT NAV.

Our full address is Farm Cottage Boarding, Higher Bury Meadows Farm, Roading Brook Road, Tottington, Bury, BL2 4JQ

19. Refusal of Access

We reserve the right to refuse or terminate use of the area where:

• These Terms & Conditions are not being followed.
• A dog is considered to pose an unreasonable risk to people, dogs, property or the facilities.
• A dog appears to have an infectious illness.
• A customer behaves in an aggressive, threatening or abusive manner.
• Damage is being caused to the facilities.
• A customer fails to clean up after their dog.
• The customer does not have the required insurance or documentation where applicable.
• The area is being used for an unauthorised purpose.

In serious or repeated cases, future bookings may be cancelled or refused.

20. Your Agreement

By booking or entering the Farm Cottage Boarding private dog exercise area, you confirm that:

• You have read and understood these Terms & Conditions.
• You agree to comply with them.
• You accept responsibility for your dog(s) and their behaviour.
• You will use the space and equipment responsibly.
• You will leave the area clean and tidy.
• You will respect other users and their dogs.
• You will leave the space promptly at the end of your allocated session.

Most importantly…have fun, let your dog enjoy themselves and leave the space as you found it. 

We have created this space because we know how valuable it is to have somewhere safe, secure and private where dogs can simply be dogs.

Thank you for helping us keep it safe, clean and enjoyable for everyone. 🐾❤️